Return policy

Thank you for shopping with Magnolia Jewelers. Please read our No Refund Policy carefully before making any purchase. By completing a transaction on our website, you agree to the terms outlined below:

1. All Sales Are Final: We do not offer refunds, returns, or exchanges on any purchased items unless the product is defective or damaged upon arrival.

2. Defective or Damaged Items: In the rare event that you receive a defective or damaged item, please contact our customer support team 2 days of receiving the product. We will provide instructions on how to return the item and, upon verification, issue a replacement or a refund.

3. Custom Orders: Customized or personalized items are non-refundable. Ensure all details are accurate before placing your order.

4. Cancellation Policy: Orders cannot be canceled once they have been processed. Please review your order carefully before completing the purchase.

5. Unauthorized Returns: Any returns made without prior authorization will not be accepted. Contact our customer support for assistance.

6. Jewelry Care: Please follow our care instructions provided with your purchase. We are not responsible for damage due to improper handling or maintenance.

7. Lost or Stolen Packages: Magnolia Jewelers is not responsible for lost or stolen packages. Please ensure that your shipping address is secure.

By making a purchase on our website, you acknowledge and accept the terms of our No Refund Policy. Magnolia Jewelers reserves the right to update or modify this policy at any time without prior notice.

If you have any questions or concerns, please contact our customer support at [email protected].

Thank you for choosing Magnolia Jewelers.

Sincerely, Magnolia Jewelers